Data denial

Most marketers grapple with data in all its forms every day. 

It’s flooding in from multiple sources in every organisation and it’s not getting easier to work with – in spite of the rise of marketing automation, salesforce automation, customer relationship management and financial management software.   AI and machine learning will add to the noise, generating more data and insights which need to be assessed and used or discarded depending on the context.

If anything, the reliance on these platforms has made data a master rather than a slave – and not a particularly benevolent one. 

The ability to damage brand, disenfranchise customers and lose prospects can be performed at a scale and velocity previously unimagined.  The wrong email to a customer database can be delivered in seconds. 

Not that long ago, in many industries, marketers didn’t need to know more than the basics when it came to data collection, management and use.  Arguably, FMCG has always been the exception where deep diving data streams from retail outlets was critical for carving out categories, driving sales, maintaining profit and informing product development. 

Today, as a marketer if you really can’t pull datasets apart and apply at least rudimentary analysis and management tools, it can be difficult to make a lasting difference in an organisation. 

Yet, in our experience, many marketers do struggle with data.  Keeping it clean and useable, the basic hygiene factors needed to make it useful, can seem unsurmountable when it simply floods into databases unchecked.

So what’s the answer?

Our short paper, Are you in data denial?, offers some practical pointers to get you heading in the right direction or at least baseline your own organisation’s approach to data control and management, particularly in relation to the marketing function. 

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I’ve reviewed marketing automation implementations inside companies many times as part of our strategy work only to find the system has been relegated to a very expensive one-dimensional email delivery platform.

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Marketing Development Funds

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Perversely, that is often a problem when those same vendors want to sell their hardware, software and services through the indirect channel.
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If you do a quick scan of their marketing there’s a ‘what we do’ kind of website, some designed company credentials documents, a PowerPoint deck for presenting to customers and prospects, maybe some data sheets that explain the range of services and a quoting or proposal template, possibly a customer newsletter and an on-again, off-again attempt at regular blogs or LinkedIn posts.
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My family recently moved house. We were packing up and trying to find a home for a few surplus items of furniture that won’t fit in the new place. As a result, I got the job of wrangling with eBay.

As I was trawling through my ‘selling’ list of larger, more costly items, it occurred to me that there are some good lessons to be learned when comparing this experience to lead generation for B2B companies.
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Why is B2B content marketing important for your business?

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Creating a content marketing strategy for your B2B business is easy and comes with many benefits. If you want to find out what content marketing is, the types of content marketing you can use, how you can use it in the B2B space, and the benefits you’ll reap from your efforts, read on.
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